Skip to main content
Agent Gateway

Your agent’s
front door.

Place one AI agent on your website. It answers visitors from the knowledge you approve, proves who is real on both sides, and brings people to your team when they ask. A subtle InVice Gateway Agent trust label keeps the experience clear without taking over the page.

Try the published agent

Ask InVice about InVice

Open the real website assistant to ask a question or request a conversation. The workspace example below is separate and uses fictional data.

Workspace owner settings

Every answer,
on your terms

The gateway is one page in your workspace. You set how it sounds, choose exactly what it may use, and see everything it does. These are the panels you work in.

InViceInteractive example · fictional workspace
Agent Gateway · website assistant

One public agent, a clear scope

Published example

Knowledge available to visitors

Services and appointments.pdfGranted
Public questions.mdGranted
Private client recordsNot granted

Your public agent and your private InVice have different audiences and permissions.

Explore the controls. Changes stay in this example.Your context · your permissions · a visible record

A visitor arrives with a question.No form, no search box, no waiting.Just your best answer, in one message.

Agent Gateway gives visitors one place to ask, understand your services and request a person. You control the public knowledge, tone and handoff rules from your workspace.

Why it matters

Your best answer,
unburied

A question is a moment of real intent. Meet it while it is warm, or watch it cool into a form nobody fills and a visitor who does not come back.

The site alone
  • Your best answers sit buried in PDFs and help docs.
  • Visitors dig, wait on a form, or quietly leave.
  • Every question becomes a ticket for someone, later.
  • The ones who bounced, you never even see.
With the Agent Gateway
  • One agent answers on the spot, in your voice.
  • Grounded only in the knowledge you switched on.
  • Real interest is captured the moment it appears.
  • Every conversation and outcome lands in your workspace.
What it does

Answers, verifies,
and knows when to stop

A public agent is only as good as its guardrails. This one is grounded by default, honest about its limits, and never takes an action on your behalf without you.

It answers, grounded
Only from what you approve

The agent uses the knowledge you grant for public answers. When the information is missing or a request is outside that scope, it asks for clarification or hands the conversation to a person.

It proves you are real
Verification, both ways

Your verified business profile lets a visitor confirm they are talking to the real you. A one time email check lets you confirm a visitor is really who they say, before anyone follows up.

It captures interest
A clear path from question to follow-up

When someone is ready, the agent takes their details and, if they ask for a person, hands the conversation to your team. Every request lands in your workspace so none of them slips.

It knows its limits
A person is always one step away

For anything it should not settle alone, it escalates to you rather than guessing. Allow-listed actions on your connected apps are coming soon: each will wait for an authorized member to approve it, and none will claim completion before success.

How it works

Your knowledge
A clear setup

No engineers, no rebuild. Set the tone, grant the knowledge, verify your site, and paste one tag. Everything after that, you watch from your workspace.

01

Make it sound like you

Name the agent, choose how formal it is and how long it answers, and decide what it does when it is unsure. A verified profile carries your legal name and the ways to reach you.

02

Turn on what it may use

Switch on the Vault documents the agent may quote and reason over. Nothing is in scope until you grant it, and revoking a document removes it at the very next answer.

03

It runs only where you own

A quick DNS check proves the site is yours. Your agent can never be embedded on a domain you have not verified, so it never speaks for you anywhere you do not control.

04

One tag, and it is live

Paste a single line before your closing body tag. The neutral pill appears in the corner. Your draft never changes what visitors see until you publish again, so nothing ships by accident.

Once it’s live

Published on your site
Managed in your workspace

After publishing, review requests, update the knowledge and refine the instructions from your workspace. Changes stay in draft until you publish again.

Watch
See every conversation

Analytics shows what visitors ask and how much the agent answered from your own knowledge. A weak spot usually just means granting one more document.

Follow up
Catch the people who want you

Everyone who leaves their details or asks for a person lands in Leads and Requests, verified where it can be, so no one slips through.

Approve
Nothing runs without you

When actions ship, each one the agent proposes will wait in the Actions tab for a single approve or reject. It never touches your connected apps on its own.

Assign
Give every lead an owner

Route each captured lead to the teammate who should take it, one by one or in bulk, so follow-up never depends on whoever happens to look first.

Verify
Know who is real

A one time email check marks a visitor as verified before your team follows up, so the requests you act on are from real people at real addresses.

Adjust
Change your mind anytime

Update the tone or the knowledge whenever you like. Your draft never changes what visitors see until you publish again.

Governed, not guessing

Put your best answer
on every page

Set the tone, grant the knowledge, verify your site, and publish. Your agent answers from what you approve, proves who is real, and brings the right people to you. It stays read-only until you grant more.