Bank statement received
Luca Bellamy uploaded the requested document.
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Workspace sections
Luca Bellamy
Bank statement on file. Photo ID is the only missing document.
Context
Luca’s bank statement arrived; the intake checklist still lists a photo ID.
Reasoning
- Opened Luca’s bank statement.
- Compared it with the intake checklist.
- Marked the photo ID as missing; no message was sent.
Your bank statement is on file, the photo ID is requested through the secure link, and Thursday at 2 pm is confirmed.
See the email
Tobin Vale
Sent by an AI agent on behalf of Tobin Vale, via InVice. About this AI agent
OPEN IN COMMUNICATIONContext
Luca’s statement arrived; his photo ID is still required before Thursday.
Reasoning
- Matched the bank statement to the intake checklist.
- Identified the missing photo ID.
- Sent the approved request through Gmail.
- Recorded the action in Luca’s file.
Good morning, Tobin
2,955 of 3,000 ongoing clients are moving on their own. 3 need your decision now.
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Completed files by month
Apr–Sep 2026
A stronger September.
292 files completed in September, up from 265 in August. That is a 10% increase in monthly production.
Context
This report uses this workspace’s recorded files for the selected period.
Reasoning
- Selected the report category and period.
- Read the linked source records.
- Calculated the figures shown above.
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Strategic insights, in your own words.
Hey Tobin, Mina referred me. Could you tell me more about the mortgage renewal?
Hi Luca, thanks for reaching out, glad to help with the renewal. Would tomorrow around 12 work for a call? Share your email and I will send the details.
Context
Luca’s file links his messages, documents and calendar.
Reasoning
- New contact referred by Mina.
- Opened a client file for Luca, offered the first free slot in your calendar, asked for an email to send the details.
Sounds great, I am free tomorrow 12 to 1. luca@example.com
Checked your calendar
Context
Luca’s file links his messages, documents and calendar.
Reasoning
- Tomorrow 12:00 is free.
- Within your booking rule: 30-minute calls, business hours.
Email sent to Luca, with the booking: tomorrow 12:00, 30 minutes.
See the email
Hi Luca,
Thanks for reaching out, and to Mina for the introduction. Our call is booked for tomorrow at 12:00, for 30 minutes; the invitation is attached.
We will go over your current rate and term, the options at renewal and the documents to gather, so you leave the call with a clear next step.
If the time no longer works, reply to this email and I will offer another one.
Best regards,
Tobin Vale
Sent by an AI agent on behalf of Tobin Vale, via InVice. About this AI agent
OPEN IN COMMUNICATIONContext
Luca’s file links his messages, documents and calendar.
Reasoning
- Read the selected file context.
- Recorded the next step in this example.
Agreed on the call
Agreed: Luca renews at a fixed rate. He sends his application and documents by October 24.
Context
Luca’s file links his messages, documents and calendar.
Reasoning
- Recorded with consent.
- The rate option and the deadline were confirmed on the call; the next step was read back before hanging up.
New client. Application and documents due by October 24, 2026.
Context
Luca’s file links his messages, documents and calendar.
Reasoning
- Read the selected file context.
- Recorded the next step in this example.
Luca uploaded 10 of 10 documents and is ready for your validation.
Hi Luca, thanks for completing your application so quickly. Your documents are complete and your renewal moves ahead. Full details in my next email.
10 of 10 documents checked against the renewal checklist
See the email
Hi Luca,
Thanks for sending your application and the ten documents so quickly; all of them are complete and on file. Your renewal at the fixed rate moves to the next step today.
I will confirm the final rate and the signing date by Friday.
Best regards,
Tobin Vale
Sent by an AI agent on behalf of Tobin Vale, via InVice. About this AI agent
OPEN IN COMMUNICATIONContext
10 of 10 documents checked against the renewal checklist
Reasoning
- All 10 documents matched the renewal checklist, so the file moved to the next step within your rules.
- Luca started by text and answers fastest there: the confirmation goes by text first, the details by email.
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What is InVice?
InVice provides autonomous client management for client-facing professionals in real estate. It keeps each client’s context, follows through across connected tools and third parties, and brings decisions back to the right person. It works with your process and the systems you already use.
Do I have to replace my CRM?
No. Keep your CRM and the tools your team already uses. InVice follows through across connected systems and writes updates back within your permissions. You can also grow into InVice as your primary client-management platform. Your clients can keep using their usual email and channels.
Do I have to manage all the agents?
You do not have to direct every agent. Talk to your private InVice or directly to an individual Mission. Give each Mission a client outcome and permissions; Operations apply your process across clients. Your team reviews progress and handles exceptions.
Who can talk to my workspace’s InVice?
Each authorized workspace member has a private InVice conversation, limited to the files and actions their role allows. The owner’s conversation stays private. Shared team agents and client-facing gateways are separate, with their own permissions.
Where is my data stored and processed?
Primary client records and vault files are configured in Canada (ca-central-1). Model providers, retrieval, and connected services may process data elsewhere. Review the published security details and subprocessor register for the current configuration. Read our security commitments
What can an agent do without my approval?
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